FAQ
Help with your account, product activation, license keys and more
Questions about activation
- How to reset your license key in the event that it has already been activated
- How do I activate my program when I'm already a customer and have an account?
- How can I activate a program and register a new account in the process?
- How to activate your Ashampoo software offline
- How can I activate my program without logging in?
- Activate ashampoo software via license key
General product questions
- I have not yet received a response from customer support to my inquiry.
- How do I uninstall a Windows application?
- An application does not start or error messages appear
- An application does not work properly, not as expected or crashes frequently
- Missing codec. What is it and where do I get it?
- 3 different methods to run a software with administrator rights