Some products require current Windows components. If this is not the case, the application may not start or you may receive an error message regarding missing files.
- If you receive error messages regarding a missing VCRUNTIME140.Dll, VCOMP140.DLL, MFC140U.DLL or MSVCP140.Dll, Microsoft Visual C++ Redistributable Updates seem to be missing or incorrectly installed on the system. Please install them once again using the following two links:
https://aka.ms/vs/17/release/vc_redist.x86.exe
https://aka.ms/vs/17/release/vc_redist.x64.exe
Further information about the updates can be found here:
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
Please make sure that you install both updates. - Some Ashampoo programs are based on the Microsoft Net Framework. Use the Net Framework Repair tool, which Microsoft provides, to check if there is a problem. Run the tool once to check and repair it if necessary:
https://support.microsoft.com/en-us/help/2698555/microsoft-net-framework-repair-tool-is-available - If you receive an error message about a missing WMVCore.dll, Windows Media Player is missing on your PC. You can also install it for Windows "N" versions:
https://support.microsoft.com/en-us/windows/get-windows-media-player-81718e0d-cfce-25b1-aee3-94596b658287 - Under certain circumstances, some games may report a missing d3dx9_42.dll file. In that case, the installation of the software could not initialize the corresponding DirectX component correctly. To solve the problem simply install the component via the following link:
https://www.microsoft.com/en-us/download/details.aspx?id=35
Please restart the PC once and try to start the software again.