In generally, your message to support@ashampoo.com or your message via our contact form https://support.ashampoo.com/hc/en-us/requests/new will be confirmed directly by automatic e-mail. The subsequent reply will usually be sent within 48 hours.
If you have not received an automatic confirmation of receipt by e-mail following your message, we would like to ask you to send us your message / problem report again.
---
Didn't find the answer you were looking for in our Help Center and need quick assistance?
We offer Premium Support!