Some email providers mistakenly consider automated emails to be spam mail. If you didn’t receive an email with an activation link and your anti-spam guard is active, please check the spam folder of your mailbox.
Hint: If you add the sender’s address account@ashampoo.com or rather our email address to your e-mail contacts, you might be able to avoid the problem in the future.
If you still do not receive an email with a link to activate or reset your password, please contact our free customer support.